At APOLLINELEON, we are committed to ensuring customer satisfaction. If you are not satisfied with your purchase, we are here to help. Please read our refund policy carefully to understand how it applies to your purchase.
To be eligible for a refund, you must return the item with the original receipt or proof of purchase. The item must be unused, in the same condition that you received it, and in its original packaging.
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The refund may take several days to process, depending on your payment provider’s policies.
Some items are non-refundable, including gift cards and final sale items. Please ensure that you review the details of your purchase carefully to understand if any items are exempt from being refunded.
If you have any questions about our refund policy or need assistance, please contact our customer service team at support@apollineleon.com. We are here to help you with any inquiries you may have.